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Faq for Volunteers

1. How often can I volunteer?

We have many opportunities for you to get involved in and these are tenured from 6 months to 1 year. To apply click here.

2. Will I meet new people?

Yes. As we are working in the social service sector you will find plenty of opportunities to meet new people, explore different cultures and locations.

3. Can I volunteer in my local area?

Yes. We have volunteering opportunities for local representatives as well.

4. Will I be getting any training and support?

All volunteers will receive induction training and we will be supporting you throughout your volunteering tenure.

5. How old do I have to be to volunteer?

You must be above 18 years of age.

6. Can you cover expenses?

Yes. But only when notified to the management and subjected to the final approval.

7. Do I need to provide references?

Yes. All volunteers will be asked to provide contact details for two individuals, who can make comments on your suitability as a volunteer.

8. Will I be getting a certificate?

Yes, after submitting the whole volunteering project report in a presentation format through the mail. However, the Final decision shall be at management’s discretion.

Faq for Patient & Family

1. Why Karwaan DRS Foundation Air Ambulance Service?

Due to market failure and heavy inflation in this essential service, a barrier is being developed. Here is when Karwaan comes into the Role. Air ambulances can be a requirement in emergency situations such as Patient Transfer or Organ transfer and Team Karwaan is committed to providing every possible assistance.

2. Do I need medical team on board?

Yes, all ambulance flights require medical assistance onboard, which includes a doctor and a paramedic.

3. What is the Airport-to-Airport patient transfer service we are offering?

Karwaan will be providing you Airport-to-airport transfer with in-flight medical support from the nearest airport to your current location up to the airport of your destination. Please Note: Ground ambulance and hospital related arrangements and expenses shall be taken care of by the Patient’s family.

4. How much time required for patient pickup?

Flight activation is totally subjected to all necessary approval from involved authorities like Airport operators, ATC, and local authorities. As soon as we got the approvals, we can head up to pick up the patient. Generally, after all, approvals in place, we can activate the flight an hour from the base location, but it depends on the availability of the Aircraft as well as the Crew.

5. Does Air ambulance get priority?

Generally, being an emergency service air ambulance gets priority in takeoff and landings.

6. How many attendants are allowed along with the patient?

Generally, only 1 person with the patient is allowed as an attendant. However, it is at the sole discretion of the Pilot-in-command considering different scenarios like weight restrictions and airport limitations.

7. Can I carry any luggage?

Generally, a single handbag up to 10 Kg is allowed subject to space availability. However, it is at the sole discretion of the pilot-in-command. The luggage Compartment can also be used as per the approval by the operator.

8. What all locations are covered?

Any functional airport in the territory of India is covered. Moreover, this service can also be provided to Indian Nationals for international sectors on case to case basis.

9. Is night flying is also permitted for ambulance flights?

Yes, Night flying can be possible. In such case, airport should be capable of night flying.

10. Documents required for patient transfer?

  • Id proof-Aadhaar card or passport
  • State govt permission (from DM or Commissioner Office)
  • Covid-19 report of pax and patient – (depending on latest guidelines)
  • Patient discharge summary from the current hospital
  • Acceptance letter from destination hospital
  • ‘Fit to Fly’ certificate from operating doctor.

11. What will be my responsibilities as an attendant?

You will be a single point of contact on the ground and your responsibilities will be arranging all the documents such as medical summary, permissions, and certificates.

12. What is the Condition of carriage for Covid Patients?

If the patient is Covid positive or Post Covid complications are there, then as per regulations it can be only transported in Covid pod.

13. What if the patient got collapsed during the flight?

The doctor and paramedic on board are highly professional and trained for every situation. But in this unfortunate situation of death on board, our team will assist you to coordinate with authorities involved in the handover process.

Please Note: All flights will be as per guidelines provided by DGCA